AP3200AP3200your document management partnerDigital PrinterOperator Guide
viManuals for This PrinterThere are five manuals that separately describe the procedures for the installa-tion of a printer and for the operation and
Sample Print/Locked Print865ICheck the output to confirmwhether the settings are accept-able.If the settings are OK, go to step Jto print the rest of
Sample Print875DPress {{{{TTTT}}}} or {{{{UUUU}}}} until “DeleteFile” appears, and then press {{{{En-ter #}}}}. Select Mode: Delete FileThe follow
Sample Print/Locked Print885Locked PrintUse this function to maintain privacywhen printing confidential. Docu-ments will not be printed out auto-matic
Locked Print895IStart printing from the applica-tion's print dialog box.The locked print job is sent to theprinter.JOn the operation panel of the
Sample Print/Locked Print905Deleting a Locked Print FileAPress {{{{Menu}}}}.The following message appears onthe panel display. Main Menu: Sample
Locked Print915Checking the Error LogAPress {{{{Menu}}}}.The following message appears onthe panel display. Main Menu: Sample PrintBPress {{{{TT
Sample Print/Locked Print925
936. Using the Operation PanelMenu ChartThis section describes how to change the default settings of your printer andprovides information on the param
Using the Operation Panel946Network Setup ⇒ P.106 “Network Set-up Menu”IP AddressSubnet MaskGateway AddressAccess ControlAccess MaskNetwork BootFrame
Accessing the Main Menu956Accessing the Main MenuTake the printer offline.Press {Menu} to display the “Main Menu” on the panel display.The “Main Menu”
viiHow to Read This ManualSymbolsIn this manual, the following symbols are used:R WARNING:This symbol indicates a potentially hazardous situation whic
Using the Operation Panel966Making Printer Settings with the Operation PanelAPress {{{{Menu}}}}. The “Main Menu” appears.BSearch for the desired menu
Sample Print Menu976Sample Print MenuThere are three menus under the “Sample Print” menu.• Print File• Delete File• Error File(s)ReferenceFor more inf
Using the Operation Panel986Locked Print MenuThere are three menus under the “Locked Print” menu.• Print File• Delete File• Error File(s)ReferenceFor
Job Control Menu996Job Control MenuThere are six menus under the “Job Control” menu.• Paper Input• Duplex• Output Tray• Print Quality• System• PCL Men
Using the Operation Panel1006❖❖❖❖ Paper Input 2/3Menu DescriptionTray Paper Size Select paper sizes not indicated on the paper size dials of tray 1, t
Job Control Menu1016❖❖❖❖ Paper Input 3/3❖❖❖❖ Duplex❖❖❖❖ Output TrayMenu DescriptionPaper Type You can select the type of the paper in tray 1, tray 2,
Using the Operation Panel1026❖❖❖❖ Print QualityMenu DescriptionEdge Smoothing You can select whether the Edge Smoothing feature is enabled.• On• OffNo
Job Control Menu1036❖❖❖❖ System 1/2Menu DescriptionPrint PS Errors You can select whether the PS error sheet should be printed.• Off• OnNote❒ Default:
Using the Operation Panel10 46❖❖❖❖ System 2/2❖❖❖❖ PCL Menu 1/2Menu DescriptionI/O Buffer You can select the size of the I/O Buffer. Normally it is not
Job Control Menu1056❖❖❖❖ PCL Menu 2/2Menu DescriptionPoint Size You can specify the value for the point size you want to use for the selected font.4.0
viiiTABLE OF CONTENTS1.Setting Up the Printer Driver and Canceling a Print JobPCL 6/5e - Accessing the Printer Properties ...
Using the Operation Panel1066Network Setup MenuReferenceFor more information about “Network Setup”, see “Configuring the Printerfor the Network” in th
Network Setup Menu1076❖❖❖❖ Network Setup 2/2Menu DescriptionFrame Type(NW) You can select the Frame Type for NetWare.Auto select, Ethernet II, Etherne
Using the Operation Panel1086Maintenance MenuThere are four menus under the “Maintenance” menu.• Restart Printer• Menu Reset• Hex Dump• RegistrationMa
Maintenance Menu1096❖❖❖❖ RegistrationMenu DescriptionVertical You can change the position of the printed image on the vertical tray so that it can mat
Using the Operation Panel1106List Print MenuThere are seven menus under the “List Print” menu.• Config. Page• Menu List• PCL Font List• PS Font List•
Language Menu1116Language MenuYou can select the language in which you prefer messages to be shown on dis-play panel from one of the following:English
Using the Operation Panel1126
1137. AppendixFunctions That Require OptionsThe following table shows the options required in order for various functions tobecome available.Note❒ Mem
Appendix1147Moving and Transporting the PrinterR CAUTION:When transporting paper, repack itwith its original packing materials.Note❒ If you want to re
Moving and Transporting the Printer1157❖❖❖❖ Mailbox (CS370)After removing the four mailboxtrays, follow these steps.AIf the duplex unit is installed,o
ix4.TroubleshootingError & Status Messages on the Operation Panel... 41Getting Printer Information over the Network.
Appendix1167SpecificationsMainframe❖❖❖❖ Configuration:Desktop❖❖❖❖ Print Process:Laser beam scanning & electrophotographic printingDual component d
Specifications1177❖❖❖❖ Paper Size:⇒ P.17 “Paper and Other Media Supported by This Printer”❖❖❖❖ Paper Weight:⇒ P.17 “Paper and Other Media Supported by
Appendix1187❖❖❖❖ Paper Input Capacity:*1Paper weight: 80 g/m2, 20 lb❖❖❖❖ Paper Output Capacity:Max. 1750 sheets (80 g/m2, 20 lb)If the paper is curled
Specifications1197OptionsNote❒ The following power consumptions values are measured when the optionsare installed on the printer.PS440 (1000–sheet pap
Appendix1207Bypass Tray Type 270❖❖❖❖ Paper Size:⇒ P.17 “Paper and Other Media”❖❖❖❖ Paper Weight:60 – 157 g/m2 (16 – 42 lb)❖❖❖❖ Dimensions (W ×××× D ××
Specifications1217CS370 (mailbox)❖❖❖❖ Paper Size: ⇒ P.17 “Paper and Other Media”❖❖❖❖ Paper Weight:60 – 105 g/m2 (16 – 28 lb)❖❖❖❖ Stack Capacity:125 sh
Appendix1227SR510 (500–sheet Finisher)❖❖❖❖ Paper Size:⇒ P.17 “Paper and Other Media”❖❖❖❖ Paper Weight:52 – 128 g/m2 (14 – 34 lb) *1 *1When SR510 is u
Specifications1237SR720 (1000–sheet Finisher)❖❖❖❖ Paper Size:⇒ P.17 “Paper and Other Media”❖❖❖❖ Paper Weight:52 – 157 g/m2 (14 – 42 lb) *1 *1When SR7
124INDEXAAD380, 113, 120adhesive labels, 27BBridge Unit Type 320, 121Bypass Tray Type 270, 36, 120CCaution, iicleaningfriction pad, 82pad,
125Ppad, 83panel display, messages, 41paper, 17paper feed roller, 80Paper Input, 99paper, loading, 31paper, sizes, types, 17PCL 5e, 1W
x6.Using the Operation PanelMenu Chart... 93Accessing the
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11. Setting Up the Printer Driverand Canceling a Print JobPCL 6/5e - Accessing the Printer PropertiesWindows 95/98/Me - Accessing the Printer Properti
Setting Up the Printer Driver and Canceling a Print Job21CMake any settings you require and click [OK].DClick [OK] to start printing.Windows 2000 - Ac
PCL 6/5e - Accessing the Printer Properties31Making printer settings from an applicationTo make the printer settings for a specific application, open
Setting Up the Printer Driver and Canceling a Print Job41Changing default printer settings – Default Document PropertiesLimitation❒ Changing the print
PostScript - Setting Up for Printing51PostScript - Setting Up for PrintingWindows 95/98/Me - Accessing the Printer PropertiesThere are two methods you
When ordering supplies or requesting service for your printer, you will need to provide the model and serial number of your machine.Please take a mom
Setting Up the Printer Driver and Canceling a Print Job61Windows 2000 - Accessing the Printer PropertiesChanging default printer settings - Printer Pr
PostScript - Setting Up for Printing71Making printer settings from an applicationTo make the printer settings for a specific application, open the Pri
Setting Up the Printer Driver and Canceling a Print Job81Changing default printer settings - Default Document PropertiesLimitation❒ Changing the print
PostScript - Setting Up for Printing91Macintosh - Setting Up for PrintingMaking paper settings from an applicationAOpen the file you want to print.BOn
Setting Up the Printer Driver and Canceling a Print Job101Canceling a Print JobWindows 95/98/Me - Canceling a Print Job ADouble-click the printer icon
Canceling a Print Job111DPress {{{{Job Reset}}}} on the operation panel.A message appears on the panel display indicating that the print job is beingc
Setting Up the Printer Driver and Canceling a Print Job121Macintosh - Canceling a Print JobADouble-click the printer icon on the desk top.This opens a
132. Uninstalling the PrinterDriver and SoftwareUninstalling the PCL 6/5e Printer DriverThis section describes how to uninstall the PCL printer driver
Uninstalling the Printer Driver and Software142Windows NT 4.0 - Uninstalling the PCL 6/5e Printer DriverLimitation❒ Uninstalling a printer driver requ
Uninstalling the PostScript Printer Driver152Uninstalling the PostScript Printer DriverThis section describes how to uninstall the PostScript printer
IntroductionThis manual contains detailed instructions on the operation and maintenance of this machine. To getmaximum versatility from this machine a
Uninstalling the Printer Driver and Software162Windows NT 4.0 - Uninstalling the PostScript Printer DriverLimitation❒ Uninstalling a printer driver re
173. Paper and Other MediaPaper and Other Media Supported by This PrinterPaper Types and SizesThis section describes the type, size, feed direction, a
Paper and Other Media183❖❖❖❖ Input paper sizes and paper feed directions supported by each paper tray (Metric version)Size (mm)Standard Tray (tray 1)P
Paper and Other Media Supported by This Printer193•❍ means that the size is supported and should be selected the paper size us-ing the operation panel
Paper and Other Media203❖❖❖❖ Input paper sizes and paper feed directions supported by each paper tray (Inch version)Size (inch)Standard Tray (tray 1)P
Paper and Other Media Supported by This Printer213•❍ means that the size is supported and should be selected the paper size us-ing the operation panel
Paper and Other Media223❖❖❖❖ Output paper sizes and paper feed directions supported by each tray (Metric version)Size (mm)Standard output traySR510 (5
Paper and Other Media Supported by This Printer233•❍ means that the size is supported.•❍* means that the size is supported and depends on the input pa
Paper and Other Media243❖❖❖❖ Output paper sizes and paper feed directions supported by each tray (Inch version)Size (inch)Standard output traySR510 (5
Paper and Other Media Supported by This Printer253•❍ means that the size is supported.•❍* means that the size is supported and depends on the input pa
Note to users in the United States of AmericaNotice:This equipment has been tested and found to comply with the limits for a Class B digital device, p
Paper and Other Media263Paper RecommendationsNote the following suggestions when handling or selecting paper used with thisprinter.Loading paper• Use
Paper and Other Media Supported by This Printer273❖❖❖❖ OHP Transparencies• If you load OHP transparencies into tray 2, switch the lever inside of thep
Paper and Other Media283• Load only one size and type of envelope at a time.• Before loading envelopes, flatten the leading edges (sides being fed int
Paper and Other Media Supported by This Printer293• Coated paper• Special paper, such as thermal paper, aluminum foil, carbon paper and con-ductive pa
Paper and Other Media303Printable AreaThe following shows the printable area for this printer. Be sure to set the printmargins correctly.A: printable
Loading Paper and Other Media313Loading Paper and Other MediaLoading Paper in the Paper TrayThis section describes instructions forloading paper whose
Paper and Other Media323Changing the Paper Tray SizeReferenceFor more information about thesize and feed direction of paperthat can be set in the tray
Loading Paper and Other Media333Important❒ Do not stack paper over the lim-it mark.❒ When you set thick paper in tray2, do not stack paper above thelo
Paper and Other Media343Important❒ Confirm that the setting of thepaper size dial matches the pa-per size and feed direction ofthe paper in the tray.
Loading Paper and Other Media353Loading Paper in PS420 (Paper Feed Unit)This section describes instructions toload paper in the optional paper feeduni
iTrademarksMicrosoft®, Windows®, and Windows NT® are registered trademarks of Mi-crosoft Corporation in the United States and/or other countries.Adobe
Paper and Other Media363Loading Paper in Bypass Tray Type 270Note❒ Paper sizes supported by the by-pass tray are approximately 90 -297 mm (Metric vers
Loading Paper and Other Media373Note❒ Do not stack paper over the lim-it mark. If you do, skew imagesor paper misfeeds might occur.❒ When you set cust
Paper and Other Media383F Press {{{{Enter #}}}}.The following message appearson the panel display. Bypass Size: Standard SizeG Press {{{{Enter #
Loading Paper and Other Media393FPress {{{{Enter #}}}}. The following message appears onthe panel display. Bypass Size: Standard Size GPress
Paper and Other Media403
414. TroubleshootingError & Status Messages on the Operation PanelMessages Description CommentsAdd Staples The stapler is empty. Replace the stapl
Troubleshooting424Energy Saver 2 In Energy Saver 2 mode. Press an operation panel key or send a job from the comput-er to wake the printer up.Error 1
Error & Status Messages on the Operation Panel434Error 30724 Tray 3 cannot be used. Use another tray to print. Con-tact your sales or service rep-
Troubleshooting444Load BypassxxThe bypass tray is out of pa-per. xx : Paper SizeLoad paper of the indicated paper size into the bypass tray.The paper
Error & Status Messages on the Operation Panel454No Files Exist There is no sample print file on the printer hard disk.To confirm whether the sam-
iiSafety InformationWhen using your equipment, the following safety precautions should always befollowed.Safety During OperationIn this manual, the fo
Troubleshooting464Remove Paperfrom Duplex UnitThere is still paper in AD380 (duplex unit).Remove paper from AD380 (duplex unit).Remove Paperfrom Stapl
Error & Status Messages on the Operation Panel474Note❒If you cannot solve the problem by taking above actions, turn the power offand then back on
Troubleshooting484Getting Printer Information over the NetworkPrinter current statusYou can check the printer's current status using telnet.❖❖❖❖
Error & Status Messages on the Operation Panel494Cls. Interchange Unit Cover The interchange unit cover is open.Close the interchange unit cover.
Troubleshooting504Error 40724 Tray 3 cannot be used. Press {Job Reset}. Contact your sales or service represen-tative.Error 40725 Tray 4 cannot be use
Error & Status Messages on the Operation Panel514Low On Toner The toner bottle is almost empty.Prepare a new toner bottle. If the image density is
Troubleshooting524Remove Paper from Staple TrayThere is paper in the stack unit of the finisher.Remove paper from the stack unit of the finisher.Impor
Error & Status Messages on the Operation Panel534Reset Duplex Unit Correctly AD380 (duplex unit) is not set correctly.Set AD380 (duplex unit) cor-
Troubleshooting544Printer configurationYou can check the printer's current status using telnet. ❖❖❖❖ UNIXUse the info parameter of rsh, rcp, or f
Error & Status Messages on the Operation Panel554❖❖❖❖ *2 Input Tray: Page SizePaper size DescriptionA3(297x420) A3 (short-edge feed direction)A4(2
iiiR WARNING: • Connect the power cord directly into a wall outlet and never use an ex-tension cord.• Confirm that the wall outlet is near the machine
Troubleshooting564❖❖❖❖ *3 Input Tray: Status❖❖❖❖ *4 Output Tray: Name❖❖❖❖ *5 Output Tray: StatusStatus DescriptionNormal PaperEnd There is no paper i
Printer Does Not Print574Printer Does Not PrintPossible Cause SolutionsIs the power on? If not, confirm that the power cord is securely plugged into t
Troubleshooting584If you print using the Post-Script driver on a network, data is received by the printer, but is not printed.❖❖❖❖ Windows 95/98/MeOn
Printer Does Not Print594If you print using the Post-Script driver, printing does not start or is inter-rupted.The data is cleared when the Job Timeou
Troubleshooting604If you cannot solve the problem by taking the above actions, contact your salesor service representative.Note❒The following procedur
Other Printing Problems614Other Printing ProblemsStatus Possible Causes, Descriptions, and SolutionsThe area on the page that should be white or free
Troubleshooting624Paper misfeeds occur frequent-ly.Check the paper size settings. The size selected with the pa-per size dial might be different from
Other Printing Problems634Note❒If you cannot solve the problem by taking the above actions, contact yoursales or service representative.The output fro
Troubleshooting644Removing Misfed PaperWhen a paper misfeed occurs, an er-ror message appears on the panel dis-play. The procedure you shouldfollow to
Removing Misfed Paper654CClose lower right cover 1.Note❒ Close the cover by pushing thecenter area of the cover.When "Misfeed: B" AppearsAOp
ivR CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on.• Unplug the power cord from the wall outlet before y
Troubleshooting664When "Misfeed: C" AppearsWhen the interchange unit is not installedAOpen the right cover by lifting thecatch.BOpen the upp
Removing Misfed Paper674When "Misfeed: D" AppearsAOpen the duplex unit by liftingthe catch.BOpen the right cover by lifting thecatch (AAAA),
Troubleshooting684When "Remove Misfeed from Mailbox" AppearsAOpen the cover of the mailbox.BRemove the misfed paper.CClose the cover of the
Removing Misfed Paper694SR720 (1000–sheet finisher)ARemove the misfed paper insideof the finisher tray.BIf the misfed paper was not re-moved in step A
Troubleshooting704When "Remove Misfeed from Duplex Unit" AppearsAOpen the duplex unit by liftingthe catch.BWhile lifting the lever, lift cov
Adding Staples714Adding StaplesWhen “Add Staples” appears on thepanel display, the staples have runout. Follows these steps to add a newstaple refill.
Troubleshooting724CAlign the arrows on the new refillcase and the cartridge, and pushthe new refill case in until itclicks.Note❒ Do not remove the rib
Removing Jammed Staples734Removing Jammed StaplesIf staples do not eject properly, theymight be jammed.Note❒ Staples might jam because ofcurled paper.
Troubleshooting744CRemove the jammed staples.DClose the face plate of the car-tridge.EReinstall the cartridge.SR510 (500–sheet finisher)A Reinstall th
Replacing the Toner Bottle754Replacing the Toner BottleR WARNING:R CAUTION:Note❒ With the printer still on, follow theprocedure below.AOpen the front
vENERGY STAR Program❖❖❖❖ Low-power mode (Energy Saver mode)This printer automatically lowers its power consumption 30 minutes after thelast operation
Troubleshooting764DRelease the green lever and gen-tly slide the toner holder out untilit stops.Important❒ If you continue to push thegreen lever to s
Replacing the Photoconductor Unit774Replacing the Photoconductor UnitPreparationThe photoconductor unit comeswith the supplies required tomaintain the
Troubleshooting784EWhile pressing the green button,slide the photoconductor unit outuntil it stops.FRaise the green handle and slidethe photoconductor
Replacing the Photoconductor Unit794KPush the unit into the printer unitit clicks into place.LRemove the red sheet from thephotoconductor unit and rem
Troubleshooting804Cleaning the Paper Feed RollerIf the paper feed rollers are dirtied bypowdered paper, paper might notfeed correctly, or misfeeds mig
Cleaning the Paper Feed Roller814FInsert the projection of the paperfeed roller into the hole (AAAA).While pulling the roller, insertthe roller into t
Troubleshooting824Cleaning the Friction PadIf the friction pads are dirty, multiplefeeds or misfeeds might occur. In thiscase, clean the friction pads
Cleaning the Pad inside of the Tray834Cleaning the Pad inside of the TrayIf the pad inside of the tray is dirty ,multiple feeds might occur when thetr
Troubleshooting844Cleaning the Registration RollerIf you replace the maintenance kit,clean the registration roller inside theprinter.R CAUTION:ATurn o
855. Sample Print/Locked PrintSample PrintUse this function to print only the firstset of a multiple-set print job. The re-maining sets are saved on t
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